Describe your business

Once we thought that HubSpot lacks the simple ticket management for contacts: create ticket, add a reply, receive an emails. And all automatically logged in HubSpot. Probably millions of HubSpot users are also considering similar need. Than CliPlace was born.

CliPlace portal is ideal for those who use HubSpot and want to provide their customers with a self-service portal with the ability to create tickets, reply, add attachments. Also, it could be treated as a lead generator for your main services (if you are a Hubspot integrator). And that's can bring a lot of value. CliPlace is ready, no risks to create MVP.

Why are you selling the business?

Lack of time for development due to focus on other products. CliPlace requires a comprehensive service with implementation and customization for each client. We are focused on a product-driven, mass product with thousands of users and an automatic sales process.

What is included in the sale?

• domain
• app
• demo
• social media profiles (Facebook, Twitter)
• listings/marketplaces (15+)
• backlinks to the website
• HubSpot marketplace
• graphics & brand
• mailing list
• documentation
• user base (~530)

What is the technological stack?

Application Source Code with initial configuration on your side (CI/CD using GitHub + AWS infrastructure) One-liner: GraphQL based Node.js + Vue.js + MySQL provisioned on AWS using Terraform. Covered with tests

What actions are required to keep the business working?

Nothing special. You can provide ready-made SaaS with basic functions. Or if you look at it more broadly: add advanced features and/or develop customizations for B2B customers.

How does your business make money?

CliPlace was provided as a freemium service with basic features. The new owner can make money in 2 ways:

1. paid subscription to the service (considering that a HubSpot with a built-in client portal is too expensive)
2. as an additional paid app (if the new owner is a HubSpot integrator)

What marketing initiatives have been used for this business?

• posted on HubSpot marketplace
• placed on 10+ listings and directories (+backlinks)

How can the future owner improve this business?

The future owner can add more complex features (for example, add a help desk or live chat to the self-service client portal). p.s. All insights, ideas and competitive analyzes will be provided.