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Helpdesk to create and manage tickets directly on Slack (like Atlassian Jira)


Describe your business

Floater is a mini helpdesk that lets user create and manage tickets directly on Slack. It can enable teams to submit tickets and resolve them without ever leaving Slack.

Functionalities in the Floater:

  • Assign tickets to each other.
  • Set due dates (reminders).
  • Collaborate in threads.
  • Close and reopen tickets.
  • Filter tickets via priority, assignee, and more.

Why are you selling the business?

I am selling this project because I am busy with my full-time job and no longer have time to maintain this project.

What is included in the sale?

  • Domain name
  • Source code
  • All related data
  • Email account
  • All related design work

What is the technological stack?

  • Nodejs
  • Slack api
  • Amazon AWS

What actions are required to keep the business working?

It's a low maintenance business. Just keeping servers ON is sufficient to keep the business running.

How does your business make money?

Subscription model

What marketing initiatives have been used for this business?

Free trials to engineering teams, answering relevant questions on Quora, list on product hunt

How can the future owner improve this business?

You can do marketing in initial few months to reach at least a 1K users and then start subscription model to convert them into paying customers. I feel the drop-off would be minimum because it integrates nicely with their Slack. Unless pricing is too high for startups they would likely stick with the offering.

Facts & Figures

Business Start Date

August 2022

Post Sale Support


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